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“Accessible Airport” – the 2nd Airport Accessibility Conference Agenda
Tuesday 11th June 2019 - Day 1
Is airport accessibility tangibly improving and is progress accelerating?
Key Session 1
Keynote:
Launch of the new CAP 1228: “The measures necessary to ensure that the rights of disabled persons and persons with reduced mobility are respected”
Paul Smith
Consumers and Markets Director
Civil Aviation Authority
Special Guest Presentation
“Talking in a personal capacity about my own experiences and conclusions about what needs to be done”
Frank Gardner OBE
BBC Security Correspondent, journalist and author
BBC
Positive outcomes emerging from accessibility audits of the three Northern Ireland airports
Richard Williams
Head of Transport Policy
Consumer Council Northern Ireland
Further positions and panel debate with:
Celine McGuigan
Accessibility and Assistance Manager
easyJet
Sara Marchant
Accessibility Manager,
Gatwick Airport
Keith Richards
Chair
Disabled Persons Transport Advisory Committee
Hilary Stubbs
Ferry and Aviation Workstream Lead and Vice Convenor
Mobility and Access Committee for Scotland
Providing support and reassurance through airport security – the most complex touchpoint in the vulnerable traveller process.
Key Session 2
Peter Drissell
Director Aviation Security
UK Civil Aviation Authority (CAA)
Scott Fuller
Head of Security Operations
Heathrow Airport
Libby Herbert
General Manager
Colostomy UK
Fiona Wright
Customer Services and Security Director
Manchester Airport
Winning hearts and minds: how training and culture change will power instant improvement
Key Session 3
Defining presentation:
Ian Sherriff
Academic Partnership Lead for Dementia, Faculty of Medicine & Dentistry
Plymouth University Transport Dementia Group
Christina Smith
Customer Services Executive
Liverpool John Lennon Airport
Samantha Saunders
Head of Innovation & Regulatory Compliance
Omniserv
The RNIB-Gatwick showcase “a perfect example of how collaboration breeds innovation and improvement.”
A joint presentation with:
Marc Powell
Paralympian, Innovation through partnerships
RNIB
Sara Marchant
Accessibility Manager,
Gatwick Airport
The Great Accessibility Ideas and Innovations Workshop Part 1
The easyTravelseat: wheelchair transfers with safety, dignity and comfort
Josh Wintersgill
Founder and Director
Able Move
‘Welcome’ – Revolutionising Passenger Interactions (in partnership with Edinburgh Airport and Omniserv).
Gavin Neate
Founder & CEO
Neatebox
Redefining the PRM Management Framework
William L. Neece
Director of Airport Solutions
Ozion Airport Software Europe
Raising the profile and provision for deaf travellers
Mark Applin
Co-founder
Signly
New, innovative technology solutions, improving the airport experience for people with reduced mobility or a hidden disability
Mat Garner
Co- Founder
Ethos Farm
Nine million people in the UK are deaf or hard of hearing, and many have British Sign Language as their first language (in preference to reading). Signit was commissioned by the Rail Safety and Standards Board and includes a Deaf Awareness Workshop and the Signit App to improve communication between rail colleagues and deaf passengers.
More Innovations Workshop contributions invited and to be confirmed.
Latest news
- Leeds Bradford Airport hits milestone on roadmap to net zero
- AGS Airports CEO Derek Provan to step down in 2023
- Gatwick opens new retail offers including two LEGO stores
- Virgin Atlantic announces new daily service from Heathrow to Tampa
- Manchester Airports Group rebrands merged MAGO and MAG USA as CAVU
- Shannon Airport and regional economy feel bounce as world’s top golfers arrive for JP McManus Pro-Am
- easyJet launches route from Belfast City to Liverpool
- Aer Lingus Regional announces Cardiff and Southampton services from Belfast City base
- London City Airport begins 10-week consultation on changes to existing planning permission
- More businesses can now register their interest in supplying Gatwick
